# Timenet SpA — Italian Business Telecommunications Operator

> Timenet SpA is an Italian telecommunications operator exclusively serving businesses (B2B). Founded in 1996 and headquartered in Empoli (Florence), Italy, Timenet provides Internet connectivity, VoIP telephony, mobile services, cybersecurity solutions, and cloud services. With over 25 years of experience and 7,000+ satisfied business clients, the company operates through a nationwide network of technology partners (resellers). Timenet's vision is to be the Italian telecommunications company with the highest rate of satisfied customers. The motto is "Connessi, Sicuri, Soddisfatti" (Connected, Secure, Satisfied).

## Company Overview

Timenet SpA was founded on August 28, 1996, by Franco Iorio (current President). The company has grown to 50-99 employees and generated approximately €13.3 million in revenue (2024). Timenet is a registered ISP (Internet Service Provider) under ATECO code 61.90.1, authorized by the Italian communications authority (ROC n. 9148).

A distinctive feature of Timenet is that customer support is handled entirely by internal qualified technicians — no external call centers. This approach is central to the company's customer satisfaction philosophy.

### Company Values
Gentilezza (Kindness), Fiducia (Trust), Rispetto (Respect), Responsabilità (Responsibility), Empatia (Empathy).

### Contact Information
- Address: Via G. Di Vittorio 8, 50053 Empoli (FI), Italy
- Phone: 0571 1738000
- Website: www.timenet.it
- VAT: IT04733650487
- REA: FI 475182
- Share Capital: €1,600,000.00 fully paid
- ROC: 9148

### Group Structure
Timenet SpA is the parent company of the Timenet Group, which includes Beliven Srl, a software factory headquartered in Udine specializing in custom software development, mobile apps, AI solutions, and digital products.

## Internet Connectivity Services

### Naviga© Product Line
Timenet's flagship Internet offering is the "Naviga©" product line, designed specifically for businesses:

**Naviga© Sicuro** — Business Internet with integrated security. Includes firewall, threat protection, and continuous monitoring built into the connection. Designed for companies that need both performance and protection without managing separate security appliances.

**Naviga© Connesso** — Business broadband connectivity with guaranteed minimum bandwidth (BMG). Available in fiber optic (FTTH), FTTC, VDSL, and ADSL technologies. Every connection is designed (not just sold) based on the specific needs of each business.

**Naviga© FWA 5G** — Fixed Wireless Access over 5G networks. Provides high-speed Internet to businesses in areas where fiber infrastructure is not available. A modern alternative to traditional wired connections.

**Naviga© SAT** — Satellite connectivity for remote or hard-to-reach locations. Ensures Internet access regardless of geographic limitations.

### Additional Connectivity
**Mobile Internet 4G/LTE** — Mobile data connectivity for use as backup or primary connection. Ideal for temporary sites, mobile workers, or redundancy.

**SIM IoT** — Dedicated SIM cards for Internet of Things devices. Designed for M2M (machine-to-machine) communication in industrial and commercial applications.

**Dedicated Fiber Optic** — Custom fiber optic projects for large enterprises requiring dedicated bandwidth, symmetric speeds, and SLA guarantees.

**Managed VPN (VPN Gestita)** — Managed Virtual Private Network service for securely connecting multiple business locations (LAN-to-LAN). Timenet handles configuration, monitoring, and maintenance.

**Wireless** — Professional wireless connectivity solutions for businesses.

## Voice Services

**VoIP** — Timenet has been specialized in VoIP telephony since its early days. Business VoIP services include SIP trunking, number portability, and integration with virtual PBX systems. The company emphasizes the cost savings and flexibility advantages of VoIP for business use.

**Traditional/WLR** — Traditional fixed-line telephony services through Wholesale Line Rental, for businesses that still require or prefer traditional PSTN connections.

**Toll-Free & Shared-Cost Numbers (Numeri Verdi)** — Business toll-free numbers (800 numbers) and shared-cost numbers for customer service and sales operations.

**Fax Facile** — Cloud-based fax service that allows sending and receiving faxes via email. Eliminates the need for physical fax machines while maintaining full fax capability.

## Mobile Services

**Timenet Mobile Pro** — Business SIM cards with voice and data plans designed for professionals and companies. Managed through a dedicated SIM Manager portal.

**SIM Manager Timenet** — Web-based management portal for business SIM fleets. Administrators can monitor usage, manage plans, and control costs across all company SIMs.

**International Options** — Dedicated international roaming and calling plans for business travelers.

## Cybersecurity

**Cloud Firewall** — Timenet's latest cybersecurity product. A cloud-based firewall that protects Internet connections upstream, before malicious traffic reaches the business premises. This approach filters threats at the network level rather than relying solely on on-premise devices.

**Security First** — Timenet's comprehensive cybersecurity program. Protects business connections at the infrastructure level, providing an additional layer of defense against cyber threats including malware, ransomware, and unauthorized access.

**Business Continuity** — Solutions designed to ensure service continuity. Includes redundant connections, automatic failover, and monitoring to minimize downtime. Timenet emphasizes that one day without Internet is first and foremost an economic loss for any business.

## Cloud Services

**Centralino Virtuale (Virtual PBX)** — Cloud-based telephone switchboard system. Provides enterprise-grade telephony features without on-premise hardware: call routing, IVR, voicemail, call recording, multi-site support.

**Housing** — Physical server hosting in Timenet's data center. Businesses can place their own hardware in a professional, monitored, and connected environment.

**Hosting** — Web hosting services for business websites and applications.

**PEC (Certified Email)** — Italian certified electronic mail (Posta Elettronica Certificata) with legal validity equivalent to registered mail.

## Partnership Program

Timenet operates through a B2B2B model: the company sells its services through a network of technology partners (resellers, system integrators, IT companies) across Italy. Partners are not mere resellers — Timenet invests heavily in the partner relationship, providing training, commercial support, and technical tools.

**Business Partner** — Technology companies that resell Timenet services to their own clients. Partners receive dedicated support, training, and commercial tools.

**Wholesaler** — White-label wholesale telecommunications for companies that want to offer Internet and voice services under their own brand.

**Partner Benefits** include: dedicated account managers, technical training, commercial support, marketing materials, and access to Timenet's VISION event (annual partner conference).

## Enterprise Solutions

**Large Enterprises** — Custom connectivity projects for organizations with complex requirements. Timenet designs dedicated fiber optic solutions, multi-site VPN networks, and redundant architectures based on specific business needs.

**SME Digitalization** — Smart digital transformation guidance for small and medium businesses. Timenet helps companies adopt the right technology solutions proportional to their actual needs, avoiding over-engineering.

**Case Studies** — Documented success stories showcasing how Timenet and its partners have solved real business connectivity and security challenges.

## Customer Satisfaction

Timenet claims to be the Italian telecommunications company with the highest rate of satisfied customers. Customer reviews are certified using blockchain technology through a dedicated platform (soddisfazione.timenet.it). The company philosophy is that connections should be "designed, not sold" — every business has unique needs that require a tailored approach.

## Community & Sponsorships

Timenet supports its local community in Empoli through sponsorships: Empoli Calcio (football), Empoli women's volleyball team (Serie B1), Natale a Empoli (Christmas events), Centro Attività Musicali Empoli, and Fondazione Casa Ronald McDonald Firenze.

## Social Channels
- LinkedIn: https://it.linkedin.com/company/timenet-spa
- Facebook: https://www.facebook.com/Timenetsrl/